Burst pipes and blocked drains, answered
Burst pipes, blocked drains, and no hot water. The calls that cannot wait are the ones you are least able to answer. Nevamis answers them, qualifies them, and gets the details to you.
The phone is one part of Nevamis. Lead Generation, offered by invitation, finds businesses of the kind you want more of. A person here reads public pages and builds the list, with the page each one came from, and you decide every one. Nobody on it is contacted by us. Quote Recovery follows up the quotes you already sent, with your name on each email and your approval before it goes. Or scan my website: it reads only what is public on your own site, and any figure it gives is a modelled range, not a measurement.
The problem
Water damage does not leave a voicemail and wait.
You cannot answer a phone with your hands full. So the call goes to voicemail, and the person on the other end simply calls the next name on their list. The job is not lost because of price or quality. It is lost because nobody picked up.
Answered in seconds
Nevamis picks up in your business's tone, day or night, while you stay on the tools.
Qualified the way you would
It asks whether water is actively running, whether they have found the shut-off, what is affected, how long it has been happening, the address, and access details.
Written down, not lost
It takes the job and the time they want, and tells them plainly that you will confirm it.
Built around plumbing
It answers with your rules, not a generic script.
Before it takes a single call we agree on what it is allowed to say. Your service area, your hours, your job types, the prices you approve, and what counts as an emergency for your business.
Urgency handled properly
Active flooding gets treated as active flooding.
Active water gets your emergency path immediately. Slow drains and fixture replacements are captured normally. You set the line between the two, and it holds on every call at every hour. For anything outside the rules you approved, it takes a message and flags the summary rather than inventing an answer. You decide what gets escalated, what gets captured, and what waits until morning.
Beyond the phone
More of the work you want.
Lead Generation, by invitation
We read public pages and list businesses of exactly the kind you want more of, each with the page it came from. You decide every one, and nobody on it is contacted by us. Lead Generation is by invitation, and a short call is where it starts.
Quote Recovery
A quote you sent that goes quiet is followed up for you the day it goes stale, four days on and eleven days on, each email with your name on it and your approval before it goes. On the pricing page it is the Quote-Chase Engine.
Judge it yourself
Do not take our word for it. Call it.
The fastest way to know whether this is good enough for your customers is to be a customer. The demo line runs on the same voice and the same model your line would. It answers for Nevamis, so it can set up a call with us. On your line it takes the job and the time the caller wants, and you confirm the slot.
Keep reading