An AI receptionist for HVAC companies
A furnace out at 11 PM in January does not wait for opening hours. Nevamis answers your line around the clock, triages the call, books the visit, and sends you the summary.
The problem
Your busiest calls arrive at the worst possible hour.
You cannot answer a phone with your hands full. So the call goes to voicemail, and the person on the other end simply calls the next name on their list. The job is not lost because of price or quality. It is lost because nobody picked up.
Answered in seconds
Nevamis picks up in your business's tone, day or night, while you stay on the tools.
Qualified the way you would
It asks whether there is heat at all, what the thermostat reads, the age and type of the system, whether anyone vulnerable is in the home, the address, and what times actually work for them.
Booked and confirmed
It books into your calendar and texts the customer a confirmation before they can dial a competitor.
Built around heating and cooling
It answers with your rules, not a generic script.
Before it takes a single call we agree on what it is allowed to say. Your service area, your hours, your job types, the prices you approve, and what counts as an emergency for your business.
Urgency handled properly
No heat with a newborn in the house is a different call.
You define what an emergency means for your business: a temperature threshold, no heat at all, vulnerable occupants, or a commercial account. Calls that meet it transfer to your on-call tech. Everything else is booked into the first slot your calendar actually has. For anything outside the rules you approved, it takes a message and flags the summary rather than inventing an answer. You decide what gets escalated, what gets booked, and what waits until morning.
Judge it yourself
Do not take our word for it. Call it.
The fastest way to know whether this is good enough for your customers is to be a customer. The demo line is not a scripted demo: it is the same system a client’s agent runs on.
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